DELIVERY & RETURNS
Delivery UK
- Royal Mail Tracked 24 (1 Business Day)
- Royal Mail Tracked Next Day Guaranteed Delivery (Monday - Friday, order before 3pm)
- Free Royal Mail Tracked 24 (on orders of £150 or more)
Important Information
- Customs charges may apply depending on your country. Coldsight does not cover these charges.
- If you refuse delivery due to customs charges, any return fees imposed by the courier will be deducted from your refund.
Returns UK
You have 14 days from when you receive your order to return it for a refund or 30 days to return it for a credit note or exchange.
Black Friday Returns (Purchases in November)
- You have 14 days to return for a refund or until the 10th of January to return for an exchange or credit note.
Christmas Returns (Purchased in December)
- You have until the 10th of January to return for a refund, credit note, or exchange.
Important Information
- All returns must be returned in new, unworn condition.
- If you wish to initiate a return, please email us at:
Officialcoldsight@gmail.com
Coldsight