Privacy Policy
We value your privacy and ensure your personal information is handled securely. This Privacy Policy explains how we collect, use, and protect your data.
1. Information We Collect
a. Personal Information:
- Name, email, address, payment details, and phone number.
b. Device Information:
- IP address, browser type, operating system, and cookies.
c. Order Information:
- Items purchased, purchase date, and transaction details.
d. Other Information:
- Surveys, customer service interactions, and newsletter subscriptions.
2. How We Use Your Information
- Process and fulfil orders
- Communicate updates and promotions
- Improve your shopping experience
- Prevent fraud and ensure security
- Comply with legal obligations
3. Sharing Your Information
We don’t sell your information. We may share data with trusted partners like payment processors, shipping providers, and analytics tools. We may disclose information to comply with legal requirements.
4. Cookies and Tracking
We use cookies to:
- Enhance your experience
- Recognise returning visitors
- Measure website performance
You can manage cookies through browser settings.
5. Your Rights
You may request to:
- Access, correct, or delete your data
- Opt out of marketing communications
Contact us at officialcoldsight@gmail.com to exercise your rights.
6. Data Retention
We retain data as long as necessary for the purposes stated or as required by law. Unneeded data is securely deleted.
Security
We protect your information with robust security measures but cannot guarantee absolute security.
8. Third-Party Links
Our Site may link to third-party websites. We’re not responsible for their privacy practices.
9. Children’s Privacy
Our Site is not for individuals under 16. If we collect such data, contact us immediately.
10. Updates to This Policy
We may update this Policy as needed. Changes will be posted with a revised date.
11. Contact Us
Coldsight Limited
Email: Officialcoldsight@gmail.com